TECHNICAL CONSULTANCY

Our engineering department studies and prepares the informative documents and technical data sheets that provide the ideal support for the product.

Our engineers advise on the project conditions and carry out lighting calculations and investment amortisation calculations for our customers.

Our engineers advise on the project conditions and carry out lighting calculations and investment amortisation calculations for our customers.

Desde el diseño de la luminaria hasta la entrega de la misma al cliente, el departamento de ingeniería se encarga de proporcionar los mejores conocimientos y herramientas para que la satisfacción sea total:

  • Product development maintaining a direct relationship with the factory.
  • Direct collaboration with more than 30 engineers, including industrial, optical and electronic designers.
  • Specific design according to the criteria of our engineers and the needs of our customers.
  • Strict quality controls and measurements in the factory in compliance with current European Standards.
  • Quality control throughout the entire product development process.
  • Development of tailor-made projects for each client.

PRODUCT DEVELOPMENT

Our technical department studies and elaborates the parameters and mechanical specifications that must be fulfilled in the subsequent manufacturing process.

All processes are supervised to the highest standards and in compliance with European regulations.

Our products are subjected to various post-manufacturing tests on consumption, lighting performance and metal-mechanical performance in order to offer our projects and customers the best possible results.

Each product is taken to the laboratory for the appropriate certifications and according to any type of installation.

We have complete R+D+i facilities to carry out internal tests in our centres, so that we can carry out more than 30 tests, including safety, photoelectric, product reliability and useful life tests on all our products before launching them onto the market.

We work to find solutions to the needs of the market and our customers. Technological innovation is a fundamental premise in our company.

SUPPORT: AFTER-SALES SERVICE

We have recently created an exclusive department dedicated to customer service and after-sales service so that our customers can be attended in the most agile and effective way possible.

In accordance with the ISO 9001 standard, customer satisfaction is fundamental to our organisation, so we have developed a series of processes to contribute to the fulfilment of our customers’ needs and expectations.